Vacature 2nd Line Servicedesk Specialist

We are seeking a skilled 2nd Line IT Service Desk Specialist to join our client's Support Operations team, part of the Workplace Services within a dynamic organization. Your role involves efficiently handling incident registration, analysis, follow-up, and resolution using Topdesk.

Description

• Receive, analyze, and manage incidents, requests, and service inquiries from internal end-users.
• Process device setup, issuance, retrieval, and maintain up-to-date knowledge systems and manuals.
• Support colleagues in application usage and device operations, either remotely, at the service desk, or on-site.
• Collaborate with IT specialists and external vendors, contributing to continuous process improvement

Heb je interesse in deze vacature en wil je graag op deze functie solliciteren? Neem dan contact op met Page Personnel via onbekend of 31205789442. Of bezoek hun website http://www.pagepersonnel.nl.